![]() A separate desktop app for WhatsApp Business is not available, so it is the same WhatsApp app as for private users. This is available for both Windows and iOS devices. WhatsApp Business is also accessible via the desktop app. How to: Use WhatsApp Business via the desktop app The WhatsApp Business Web version is built very similarly to the desktop version and the smartphone app. The login on the desktop should now happen automatically.Hold the cell phone in front of the screen and scan the QR code on the desktop.This activates the QR scanner on the smartphone. For an Apple smartphone: Select "Linked devices" or "WhatsApp Web" in the WhatsApp settings.On an Android smartphone: Tap the three small dots at the top right of the app and select "Linked devices" or "WhatsApp Web".Open the WhatsApp Business app on your smartphone. On the computer, open WhatsApp Web at in any browser.WhatsApp Business Web setup is simple and works as follows: The increased clarity due to the larger screen and typing on a standard keyboard make customer communication with WhatsApp Web more efficient than with the smartphone app. The user interfaces of the conventional smartphone app and the browser version are very similar, there are no significant differences. ![]() WhatsApp Web works with common browsers like Google Chrome, Firefox and Internet Explorer. The web version synchronizes all conversations in real time, so that messages can be read and answered both on the smartphone and in the browser. WhatsApp launched this web service back in 2015 initially only for Android, Windows and Blackberry, later also for iOS. WhatsApp Web is an extension of the smartphone WhatsApp account in the web browser of a computer. How to: Use WhatsApp Business in the Web Browser Since answering customer inquiries on the smartphone often takes more time and is less clear than on the computer, this article describes how WhatsApp Business can be used in the web browser and desktop application. ![]() ![]() That's why more and more companies have integrated WhatsApp Business into their customer communications in recent years. The presence of companies on social media and the accessibility on popular communication channels lead to a closer relationship with the consumer and thus to better sales figures and personal customer service. (formerly Facebook) has been offering small and medium-sized companies the opportunity to use WhatsApp Business, by far the most popular messenger in Germany, for customer communication. For several years now, WhatsApp owner Meta Platforms, Inc. ![]()
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